What are the U.S. shipping, handling and insurance charges?
BULLIONS4BITCOINS offers Free Shipping to all our customers .
How long will it take to get my package?
BULLIONS4BITCOINS generally packages and ships your order the following way (applies to domestic orders only):
Bitcoin, Ship within 2 business days following the date of confirmed payment.
Credit Card, Bank Wire and PayPal Orders – Not available at this time
How long will it take to ship my order?
Once your payment has cleared, we will begin packaging and shipping your order. Once your order has shipped, you will receive an email confirmation that includes the tracking number. This information can also be found on your account page.
How do you wrap your packages?
All our packages are carefully and discretely wrapped, typically in brown or white corrugated boxes and do not to give any indication as to the contents inside.
How is my order shipped?
BULLIONS4BITCOINS orders are shipped Registered/Insured Mail, & UPS. Each package is fully insured and may require a signature upon delivery. Packages can take on average 1-10 business days for delivery. The tracking number will be provided via email to you upon date of shipment.
Is my package insured while in transit?
BULLIONS4BITCOINS fully insures all of its shipments. Should anything happen while your package is in transit to you it will be covered by our insurance policy. However, we will not accept responsibility if you have left instructions with any carriers or delivery service to leave parcels un-attended for you without the need for a signature. Or, you have given them instructions to leave your package with someone else such as a building manager, neighbor, drop-off location such as Mail Boxes etc., The UPS Store, etc.. Additionally, we will not assume responsibility for packages that are signed for by apartment/complex building management.
When we ship to you, if metals are lost or damaged in transit, it is our responsibility to pursue any claim with the insurance company. If we determine the package is lost or damaged, we file a claim. We reserve the right to re-ship your items or refund your money at our discretion.
Does BULLIONS4BITCOINS ever back order items?
Supply and demand problems occasionally occur in our business. From time to time, we have more buyers than availability. If this should happen, we reserve the right to delay delivery up to 30 days (From your expected shipping date) to fill your order. Even if the price continues to rise, your price is locked in. We will deliver your bullion (Non-Numismatic) product within 30 days. If you ordered a numismatic or supply item which has previously sold or we are out of stock on, we will either place it on back order, attempt to locate another or a refund will be given. Should the value of your items decrease in that time period, you will not be entitled to any market gain.
Can you ship my order to a post office box?
Yes, orders shipped registered and insured mail can be sent to a P.O. Box. If a different shipping method is used, you must specify a street address for shipment. A signature may be required upon delivery of your package.
My package appears to be lost. What should I do?
We see very few delivery issues with our carriers, but sometimes delays do occur. In those situations, we appreciate your patience to wait a little longer for your package (at least 7 business days) before contacting us. Should the package not arrive, an investigation of the shipment is required before any order is reshipped or refunded. We may ask you to file a police report if it appears loss is due to theft or tampering. Your assistance speeds up the investigation and the sooner we complete it, the sooner we can resolve the missing order.
Is a signature required for my shipment?
Packages we ship via the Postal Service may not require a signature for delivery. If you want to ensure someone signs for your delivery, you can add a signature requirement to your order during the online checkout process Expedited shipping, whether via UPS or the other mail service, requires a signature for delivery.